Frequently Asked Questions

Each January we ask every retiree to sign a Retiree Signature Certification Form which must be signed by the retiree and either signed via DocuSign or notarized by a Notary Public.  The purpose of this form is to prevent fraudulent pension payments by verifying that you are alive and personally receiving your pension payment.  Failure to return the form may result in a suspension of your monthly benefit, so please return the form promptly.

Your vested status is reflected on the benefit statement the Plan mails out each May.  If you have not received a statement, contact a Pension Representative at the Administrative Office by phone (907) 276-1246 or email to verify your address is current in the Plan records.

The Plan pays annuities. A lump sum distribution is not an option offered by the Pension Plan.

You should submit a certified copy of your divorce decree to the Administrative Office as soon as you are divorced.  If your decree provides for division of your Plan benefit, you or your ex-spouse must provide a “qualified domestic relations order” or “QDRO” that describes how the benefit is divided. When you retire, your application cannot be processed until a complete divorce decree and, if applicable, a QDRO is on file.

The Findings, Property Settlement, or Petition for Dissolution will indicate whether a former spouse or dependent has an interest in your Pension or Retirement Savings Plans.  If the decree indicates your ex-spouse has been assigned a share of your benefit, a Qualified Domestic Relations Order (QDRO) must be provided by one of the parties.

You generally are not eligible for a monthly pension payment for a calendar month in which you were paid for more than 40 hours of work in the state of Alaska if that employment is considered “post-retirement service.” See “Post-retirement Service” for details. 

If you want to know if work you are considering is “post-retirement service,” you can contact the Administrative Office for a determination. 

If you are discovered to be employed in post-retirement service, the Plan will automatically suspend payment of your benefit after notification, and will deduct the overpayments from your future benefit.

The Plan pays a benefit for the month in which the participant dies but not for the month following death.  You will need to return any overpaid amounts to the Plan.  Be sure to notify the Administrative Office by phone (907) 276-1246 or email as soon as practical of a death so that the Administrative Office can provide information on any survivor benefits.

Please call 833-388-6466 or 833-38-UNION or click on the link below for more information.

John Hancock Retirement Plan Services

The direct phone line is serviced by the dedicated Participant Service Representatives at John Hancock.

Download the John Hancock Getting Started Guide.

Please review Initiating a Distribution to see if you meet one of conditions for taking a distribution.  If you are eligible for a distribution, contact the Pension Department at the Administrative Office by phone (907) 276-1246 or email and request a distribution form.

You can take a distribution of all or part of your Voluntary Pre-Tax Contribution Account if you need the money to meet an immediate and heavy financial need that the Plan has identified in accordance with federal tax law. The distribution will be subject to ordinary income taxes. Note: Your distribution is subject to 20% federal income tax withholding and may also subject to a 10% early distribution excise tax.

You can take a distribution of all or part of your Voluntary After-Tax Contribution Account twice each calendar year, as long as your distribution is $200 or more. The part of the distribution that reflects investment earnings will be taxed as income. Note: The taxable portion of your distribution is subject to 20% federal income tax withholding and may also subject to a 10% early distribution excise tax.

Click this link to access information about your plan’s investment options. If not enrolled (or are newly enrolled), please enter your plan’s six-character plan code:LO8102

If you’re already a participant in the plan, please log in now.

Please call 833-388-6466 or 833-38-UNION or click on the link below for more information.

 John Hancock Retirement Plan Services

The link above will guide you to accessing your account through the John Hancock Retirement Plan Services.

No, the Plan does not permit loans and federal law does not allow a creditor to treat your Plan account as collateral for a loan.

If you receive your distribution in a single lump sum the taxable portion of that distribution is subject to mandatory 20% federal income tax withholding. To avoid withholding on lump sum distributions you can elect for your distribution to be rolled over directly to your IRA or another qualified plan. You can elect for more taxes to be withheld, but you cannot avoid withholding. If you receive payment in another form (e.g., an annuity) you may elect to have no withholding. See TAXATION OF DISTRIBUTIONS in the Retirement Savings Plan Summary Plan Description (RSP-SPD) for more information.